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Phone
+(1386)2 487 451
info@gatorcommunicationllc.com
Address
9229 Washington Ave Jacksonville, FL 32208
Let’s Build Your Ideal Plan
Ready to upgrade your internet? Fill out the form for a personalized plan.
Frequently asked questions.
What internet plans do you offer?
We offer a range of plans, including high-speed fiber, unlimited data packages, and flexible options for residential and business users.
How do I check service availability in my area?
You can check service availability in your area by visiting our website and entering your address in the coverage checker or by contacting our support team for assistance
What is the typical installation timeline?
The typical installation timeline varies based on location and service type but generally takes 3 to 7 business days after your order is confirmed. Our team will contact you to schedule a convenient installation date.
How can I upgrade my internet plan?
You can upgrade your internet plan by logging into your online account portal, using our mobile app, or contacting our customer support team. Our team will help you choose the best plan based on your needs and process the upgrade quickly.
Are there data caps on your plans?
Most of our plans offer unlimited data with no caps, but we also have limited plans if you prefer a lower-cost option.
Do you offer parental controls or internet filters?
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Can I pause or suspend my service temporarily?
Yes, you can temporarily pause or suspend your service. Please contact our support team to check eligibility, terms, and any applicable fees.
How do I pay my bill or manage my account?
You can pay your bill and manage your account through our online portal, mobile app, or by contacting our customer support. We accept various payment methods, including credit/debit cards and auto-pay options for convenience.
